The May 2026 update to Microsoft Copilot Studio brings computer-using agents (agents able to operate directly on application interfaces the way a person would) to general availability, along with a new workflow design experience and real-time voice capabilities.

The flow of an agent with workflows and computer use

flowchart TD
    A[Trigger: message, event, or schedule] --> B[Copilot Studio workflow]
    B --> C{Does it need to interact with an app without an API?}
    C -->|Yes| D[Computer-using agent operates the interface]
    C -->|No| E[Connector / plugin call]
    D --> F[Result reported back to the workflow]
    E --> F
    F --> G[Optional human confirmation checkpoint]
    G --> H[Process completion]

Why it matters

Computer-using agents extend automation to systems without modern APIs, while the new workflow design aims to make the sequence of steps an agent executes more readable, including integrations with Work IQ mentioned in the same announcement.